Stonbury are immensely proud to be supporting our clients across the UK at such a crucial time and have been designated as 'key workers' by DEFRA and the UK water utility companies. Our teams are working tirelessly to help secure and maintain drinking water supplies, ensuring clean and safe drinking water is provided without interruption to critical services such as our hospitals as well as the general public. Now more than ever, the safety and wellbeing of our staff is of the utmost importance and we have adapted our safe working practices to ensure social distancing precautions are in place and that the correct hygiene practices are being followed. Safety is our priority, and we endeavour to make sure everyone at Stonbury goes home safe to their family.
The Companies are committed to protecting the privacy and security of your personal information.
This privacy notice describes how we collect and use personal information about you. It provides you with certain information that must be provided under the General Data Protection Regulation (GDPR).
This Privacy Notice is relevant to you if you are a contact from one of our customers or a contact that may do business with the Company from time to time. As a result, from time to time we may collect certain personal information about you.
The Companies are a "data controller". This means that we are responsible for deciding how we hold and use personal information about you.
The Companies include Stonbury Limited, Kingcombe Stonbury Limited, Stonbury Scotland Limited and ITS Stonbury Limited.
Stonbury Limited provide GDPR provision to the businesses noted. The Companies contact details are: Stonbury Limited (company number 01721842). Registered Office: Chawston House, Chawston Lane, Chawston, Bedfordshire, MK44 3BH. Telephone: 01234 750924.
We will comply with data protection law. This says that the personal information we hold about you must be:
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We will collect, store, and use the following categories of personal information about you:
We will normally collect information about you from our day-to-day business dealings and communications with you. Any personal information collected will generally only relate to you as a contact/customer of the Company
We will only use your personal information we collect about you to contact you in accordance with our legitimate interests as a business and to perform any contract we may have with you or your business or otherwise to comply with our legal obligations. We may need to use your personal information to defend or bring legal proceedings. We will also use your personal information to keep a record of our communications (by telephone, email or face-to-face) as part of our legitimate interests.
If you fail to provide information when requested, we may not be able to communicate with you or transact business with you or your business.
You will not be subject to any automated decision-making.
We may have to share your data with third parties. We will only do so if this is part of our legitimate interests, if requested by you, or if required as part of defending or pursuing legal proceedings, or if required by law. We may share your information internally with our group companies.
We require third parties to respect the security of your data and to treat it in accordance with the law.
We have put in place measures to protect the security of your information. Details of these measures are available upon request.
Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
We will only keep your personal information for as long as is necessary for the purposes for which we have collected it. The criteria for determining how long we hold on to data will vary dependant on the information we keep but will generally be retained on the following criteria:
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Christopher Challands, Group Operations Director, Chawston House, Chawston Lane, Chawston, MK44 3BW in writing.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We have appointed Christopher Challands, Group Operations Director to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact Christopher Challands. The Company can be contacted by writing to: Christopher Challands, Group Operations Director Stonbury Limited, Chawston House, Chawston Lane, Chawston, Bedfordshire, MK44 3BH. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
If you have any questions about this privacy notice, please contact Christopher Challands, Group Operations Director Stonbury Limited, Chawston House, Chawston Lane, Chawston, Bedfordshire, MK44 3BH.